Yes — both lab-grown and earth-mined are real diamonds with identical sparkle, beauty, and durability.

Yes, only solid gold/platinum.

We shortlist vetted jewelers whose expertise matches your design; the fastest, highest-rated offering the best value accepts your order.

Our team of fine-jewellery specialists will inspect every piece.

Every finished piece is certified by a recognised global certification institution to verify authenticity and quality.

Every order is delivered in a discreet, secure black box. This intentional, minimal design protects your piece in transit and ensures privacy, while reflecting our stripped-back, luxury aesthetic.

We compare offers from vetted artisans we constantly give work to, and award the project to the one delivering the highest quality at the most competitive cost.

Most pieces take 2–4 weeks; we confirm your finishing date once your artisan accepts and keep you updated at every stage.

Yes — we ship worldwide, fully insured, with tracking and signature on delivery. We aim to include most duties and taxes in our checkout pricing; however, if a country changes its rules or regulations unexpectedly, additional charges may apply on arrival that are beyond our control.

Shipping is calculated at checkout based on your delivery address. All shipments are tracked and fully insured. We do not offer free shipping, as our pricing is already transparent and free of retail markups.

Tracking link provided when shipped.

Because every piece is made-to-order, we cannot accept cancellations once production has started. If you need to make a change, contact us immediately after ordering and we will do our best to accommodate if work has not begun.

Made-to-order and bespoke pieces are non-exchangeable, but we will work with you to adjust sizing or resolve any issues.

Made-to-order/bespoke non-refundable; adjustments possible.

Yes — use our AI Jewellery Creator or send us your idea for a bespoke quote.